Update: After speaking with the representative again today, she reassured me that my order mattered and sincerely apologized if she seemed blunt. I appreciate the personal touch, as she took the time to call instead of just emailing. Though I felt a bit let down today due to a delay, I understand the high demand during sales. The quality is always top-notch, and I just wish they would communicate delays during big sales. Overall, I still love this brand! 😟
Claim your business profile now and gain access to all features and respond to customer reviews.
