millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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msfussy
Very poor and not helpful

My sisters' bath board is broken so I had hoped to have it collected, However, after speaking to a Customer services representative I was told that they cannot collect the item because 'it would cost them too much money' and the best thing I could do was to take it to my local recycling centre ( I would have to pre book this online and ask a friend to drive me there as no buses operate in that area) I also understand that if I wanted to have my sisters' bathboard collected other items would need to be added, sadly she needs these. They also told me that they do not know when new bathboards will be in stock. My poor sister will once again endure more stand up washes for a long time to come!!!

1
Date of experience: Jan 26, 2026

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