millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Tony Lowman
Delivery guys marked my new carpet

Hospital bed was delivered on Fri 15th August for my mum who has Dementia. Two guys turned up around 09.00 and I asked them to put shoe covers on as we had just had new carpets laid. One guy said that they are not allowed due to health and safety, I said do you have to wear safety footwear but looking down at his feet he was just wearing trainers. So they took the bed upstairs and laid it the bedroom floor without putting a cover or dust sheet down but they did put on shoe covers. When the bed was assembled my wife pointed to a mark on the new carpet the guy rubbed it with his finger which made it worse because it was a bit of oil from the mechanical part of the bed. He took photos and said 'you should see some of the houses we go in' making out that he goes in dirty houses so he doesn't care.

1
Date of experience: Aug 15, 2025

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