millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Ralph
These people don’t care

Awful company, they promise the earth and deliver only stress and incompetence at a very delicate time of loss and bereavement. It’s the last thing you need when you are suffering the incredibly difficult process of clearing the property of a loved one that has passed away. We live 150 miles away from Buckfastleigh and so it is a 300 mile round trip. We arranged for a bed to be picked up from the property and Gary rang me in the morning to say he would be there between 3 and 5 he did not come and didn’t answer his phone or answer phone messages as I had his number from the call in the morning? We rang and they couldn’t pick up the next day but they said they would definitely pick on the Saturday. David ( another driver to beware of ) did not pick it up or answer his phone. A disgusting lack of consideration for people and their feelings. It’s depressing when you look at their website and the first thing you see is positive reviews from people. I have a heart condition and am suffering a bereavement, there is brand new equipment waiting in the property to be used by people who desperately need it, these people do not care.

1
Date of experience: Jul 05, 2025

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