Unable to leave a zero star review.The company are the worst I have ever had the misfortune to have to deal with, they have been ‘dealing’ with my DFG for bathroom door adaptions and a door and entry system to my home. I was first given a date for the works to start in April which didn't happen, they then start the work in August I was rushed into hospital so I give the the keysafe code so work could continue. After 5 weeks in the hospital I come home to find out the no works had been done. The company they subcontracted out to Fedex design limited FDL are no better, no communication, they attached wood above the front and back door which I've found out today when steeper arrived to fix the electric door opening system is all wrong. Steeper have told me they wont be able to come back until next year to install. They have lied and caused so much stress it unreal. They blame Covid for delays. I don’t doubt they are now experiencing these delays but it shouldn't take this long. I've tried calling head office to put a complete in an just get a answer machine asking to leave a message.
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.
