millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Charl Wilson
Not sure how this company survives

Not sure how this company survives. My dad who is 96 years old was told a bed would be delivered on 22/10/2021 after numerous phone calls late into the evening was told the bed would still arrive, it did not. My Dad was left all weekend without a bed. Morally reprehensible. If I get a response it will probably read “ Good Morning RayThank you for taking the time to leave a reviewPlease note I have left you a private message requesting for further detailsThank you”Actions are required not just wordsRegards. RayFinally the bed arrived today 25/10/2021No response from service manager or regional manager as to why the bed arrived late but more importantly no apology. Judge a company by it’s customer service this company has no customer service worth speaking offRegards. Ray

1
Date of experience: Oct 23, 2021

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