8 years of waiting for an electric wheelchair and they lose my application twice! My hands are now so bad i cannot use my wheelchair at all. They have been no help and it doesnt matter that my life is literally stuck in bed. I lost my husband, i live alone and they do not care!!! I am now looking into taking them to court due to my hands getting worse being due to using my manual chair. They dont step back and take any of that on board my life couldnt be any worse i thoughts. This situation is having a detrimental effect on my mental health and have been close to crisis. Get reciepts for every form you give them!!! Record as much as you can because they will LIE. They also wont go out of their way to fix it or help either. All i got were more application forms. I cant cope
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.
