Latest update: 20 July 2020: New Mobility Chairbed supplied much higher specification (Occupatioal Therapist intervened and got it sorted, chairbed designed and supplied specifically for sleeping to keep client upright for their chronic bowel disability), Client delighted with the improved comfort. Also agreed that client and delivery person share responsibility for bad communication/attitude. Delivery person not to tell clients how they are "not paying / getting it for free". Previous review: Still no response to the formal complaint - looks like this has to go to consumer rights or some other consumer ombudsman, you can't just leavefrail patients without their chairbed, it is not safe for them to sleep on the floor.
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.
