This company has let us down so many times over the years they give a 4 hour window then just do not turn up, when you call up staff are abrupt and unprofessional The final straw I lost both my parents within two days of each other and had equipment to be picked up which I guess is urgently needed in the current situation I was given a 1 to 5 slot and sat for four hours in my parents house feeling upset, called them four times to be told someone would definitely be there before 5 and when nobody turned up by 6 was told they could not get hold of the person who was supposed to come out and did not know why he had not been This is not the first time this has happened it also happened when my dad was on end of life care and several times previously but thought in the circumstances they would of made a timed appointment or at least turned up
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.
