My experience of this company is truly awful - delivery driver arrives at my property at 1.20 sits on his phone for a few minutes and then drives away after 2 hours i phone the company to ask what is happening and the reply is "we tried calling him but his phone goes to voicemail" - brilliant - after waiting some more eventually a driver phones me to deliver my items which are incorrect i refuse them saying i will call the office yet again. I explain what has happened and someone says they will call me back - 50 minutes later i hear nothing so i call again (about the 5th time) explain the whole fiasco yet again eventually the manager speaks to me (quite rude, no apology about the terrible service) and says the items are coming today despite it now being almost dark and i need a key safe putting on the wall - i have yet to see if this actually happens, not holding my breath
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.
