millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Riley P.
Can't give it zero stars so forced to…

Can't give it zero stars so forced to give one. Appalling company but beggars belief how NHS community OTs Subject patients to them.They must have a monopoly on ripping off, sorry "supplying " equipment for NHS. It needs urgent review. Tried to get hold of a shower stool for 7 weeks now in good time fir me husbands discharge. All you get is, sorry we don't have any yet other companies deliver next day but why should I gave to pay for the only item I need from NHS. Everything else has been paid for/installed at our expense and the one item ordered by OT from Millbrook us NEVER available. Do hope Surrey NHS /community care wakes up soon and stops using thus company. My husbands desperate to come hone from hospital but that won't happen if you wait on Millbrook. They wonder why NHS beds get blocked by people who cannot be safely discharged due to this companies monopoly. Wake up NHS procurement......

1
Date of experience: Sep 11, 2023

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