millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Laurence
Ummm not good

Ummm, oh dear, all the telephone staff were great and tried to help but they couldn't the clinical staff etc to respond.So a wheelchair cushion was reportedly ordered for me on 22 June 2022 but nothing ever happened. I have telephoned so many times i have lost count.Then, out of the blue, a cushion gel inset was delivered to me house - but it was completely wrong.I started calling again but despite promises of "someone with call" nothing has happened 3 months later.If this company relied on repeat business or recommendation it would not survive.I have signed up to join their "Wheelchair Users group" but I have not heard any more yet.

1
Date of experience: Jun 22, 2022

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