millbrook-healthcare.co.uk

1.8
1.8 Based on 200 reviews

We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS. We are proud to serve 4.5 million service users throughout the UK....

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Abigail
Pity there is not a NO STAR rating!!

Pity there is not a NO STAR rating!!! I have waited in ALL DAY on the hottest day of the year. I am already under an extreme amount of pressure due to my husbands ill health. I was told it would be between 9 - 5. The guys arrived at 530 and I must add they were both very nice, although no masks!!!! My whole point is, and as I explained to the guys, you could have just called and say you would not be there until 530, thus I would not have to have waited in all day, on the hottest day of the year!!!! Don't think the company is run very well, better planning needed by the top guys!!!! The guys I had must have worked extremely hard today. Millbrook need to maybe treat their staff better and plan the jobs so that customers are treated with respect, bearing in mind the equipment is mainly for less abled customers. I have seen massive bad reviews on here, loads of them!!!! Perhaps another company may get the opportunity to apply for this contract

1
Date of experience: Jun 17, 2022

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