It has taken two weeks for a technician to repair my elderly mother chair.phone.millbrook and got the round around.from one depot to another in the.past l had rung before and found the company helpful. But of late l have.been pushed from pillow to post. When l finally got to talk.to someone the planned appt was non existent l am a.carer working full time.l.do not have.time to keep ringing and.be.on the.line from.one depot.to the other no one turns up for appt with no apology. Why should this company have a big.contract from NHS or.the Local Authorities when their staff do not know the first thing about excellent customer care
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We provide community equipment, wheelchair, assistive technology and home improvement agency services to local authorities and the NHS.
We are proud to serve 4.5 million service users throughout the UK.