With their strict policy, shopping at Milton Jewellers meant my having to travel from France, to personally collect any item I wish to purchase. But the assistance and support from Milton Jewellers prior to each visit have made every journey enjoyable and worthwhile. The manager at their Liverpool Store, Mr Nick Bailey, responds timely and professionally to every email enquiry I make prior to my visits, no matter how trivial or irrelevant. On one occasion, when I was all booked to travel by train from London to Chester to pay for and collect a diamond ring, I was told at the 11th hour, that they could not resize the ring for me. On closer examination, the store discovered that it had already been resized once before. At this stage, I have come to trust Mr Bailey sufficiently, so that Milton Jewellers could easily have sold me a lump of plastic and billed me for a 1 carat diamond ring. 😂I was very touched by their honesty. Recently I was at their Chester store to pay for and collect another 2 items. When my M&S Credit card was repeatedly declined, there was not the slightest awkwardness from the staff. Only concern and willingness to help. As pubs and fish and chip shops are closing down in every town, let's hope this enchanting family run business continues to service those of us who want to own some of that bling, but cannot afford to do our everyday shopping at Cartier or Boodles. NB: And if you are lucky enough to get a valuation for your item, it is a well structured forensic document detailing every aspect of your item. Not just 3 lines on an A4 sheet of paper.
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Miltons comprises a number of family businesses with shops in Chester, Birkenhead and Liverpool. We specialise in buying and selling fine jewellery and Rolex watches.