mindbodyface.com

4
4 Based on 40 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Milan Tomášek
Dishonest behaviour

I wanted to buy just one course Women's Body Secrets for 19 USD but I was given also trial access to everything for 0 USD. I saw that mention of trial in emails and I tried to cancel it, but it was not possible to make it in simple and transparent manner. There was some misleading exclamation that by canceling that trial I will lost everything. Week later this trial was automatically changed to full access to all courses and 47 USD was charged without my consent.I communicated with Mindbodyface and they declared "When you purchased your course, it included a free 7-day trial in the Club, which was clearly mentioned on the checkout page and in reminder emails." But, mentioning something does not mean that customer is accepting it. To make it legal the customer must agree with some action, e.g. by checking the checkbox. In checkout I did not check any checkbox about trial actively.

1
Date of experience: Jan 12, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More