mindmyhouse.com

3.8
3.8 Based on 97 reviews

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!...

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Moira Wright
Inconsistent rules, needs a better communication system on disapproved listings

Amended from original 1-star review once the issue was finally explained by the company nearly a month later and after I had already found a house sitter through other means. I understand this is a large site and may not be able to provide one on one customer service, but then it needs to have a system whereby it alerts you that it has disapproved your listing and for what reason rather than forcing you to fight every step of the way and take so long that the listing becomes useless. **Original review: MindMyHouse would never approve my listing looking for a housesitter. First they said it was because I was not looking for a straight across trade (not true). Then they said it was because I was looking for a housing swap (not true). Both times I contacted them to try to have the listing approved they gave no details of what they were seeing in my listing that they didn't like. I actually found a housesitter through emailing people directly on the site (although afterwards she had to back out due to Covid), but it was very frustrating when any time someone messaged me they had to ask details because I was unable to post the photos and information about the sit. I couldn't tell what game they were playing - they stated it was not because they were trying to get me to pay, but I wondered if I paid to be a house-sitter as well if they would suddenly have approved my homeowner posting!

3
Date of experience: Jun 30, 2020

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Business Details

  • Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!

  • email help@mindmyhouse.com
  • language https://www.mindmyhouse.com

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