I've been using this site for about 9 years. I like it because it largely works on trust and that's an undervalued commodity these days.Most complaints are based on misunderstanding, this isn't a job so sitters do say no sometimes either because they are busy with other things, or just want to stay home. Sometimes it's also a polite way of saying ' I don't fancy this sit, that house, that dog etc' without causing offence. Sometimes it just doesn't feel a good match, which is disappointing but not anyone's fault, certainly not Mindmyhouse. Nothings perfect and if you expect that you will be disappointed, but it is sometimes great and I love it
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