BUYER BEWARE!!! I paid for two 10.1 inch 512 GB Tablets in pink and sea green and received at first two 7 inch tablets and it took weeks to get a hold of customer service. They continued to steer me to the chat bot when I was instructed to call to place the order in the first place. Once I got a hold of customer service the lady mentioned there weren’t any notes from the chat bot or on my order then instructed me to return them for an exchange and put a note on my account for them to send the correct tablets. I paid to have them sent back and in return received two black 10 inch 6 GB tablets. Called customer service and I believe I was actually speaking with the lady that did the advertisement and she refused to give me a refund only a credit towards future purchases, plus I would have to pay to return them AND stated that the tablets were UP TO 512GB you would have to pay even more for 512 GB tablets. Then made me to feel like I didn’t see and hear what was clearly explained in the advertisement video. I rewatched the video before and after the call with customer service to confirm it wasn’t me!! It was never expressed that if I receive the wrong product that I can only return them for a credit because they do not give refunds. This is false advertisement. Also they weren’t even name brand tablets. I screenshotted the video ad that clearly stated 512GB for $100 each it was NEVER up to 512GB. I paid $286 total with $86 in taxes and shipping which is crazy. DO NOT PURCHASE FROM THIS COMPANY IT IS A SCAM and they give you a hard time as a customer for YOU not receiving what you paid for.
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