I ordered three bottles of 15% DualGen and a dermaroller from the minoxidil.max website while I was staying in Malaysia for a month as a tourist. They shipped the package promptly, but unfortunately, the Malaysian customs blocked the delivery due to new laws introduced in mid-2024 that prohibit the import of cosmetic products.I contacted the minoxidil.max support team, and they advised me to respond to customs and request that the package not be returned to the U.S., as that would be very costly. Instead, they suggested I allow the package to be disposed of locally. I followed their advice.Later, I traveled to Korea (also as a tourist), and the minoxidil.max team reached out to me themselves, asking if they could resend the products to a Korean address. I provided a new address, and they remained in constant communication throughout the process. Since Korea requires a tax number to receive such shipments, I went to the Seoul customs office and obtained one. Finally, I received my package!I’ve been using their products for over three months now and I’m already seeing results. The dermaroller included in the package was of excellent quality — much better than what you typically find on marketplaces.Overall, I highly recommend ordering from minoxidil.max. Their customer service is outstanding, and the products are both effective and high quality.
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