My case was initially handled by Alexandra Hudson who was excellent at gathering any additional information required and arranging appointments when needed. She kept me informed throughout every stage of the process and even made sure to update me about her upcoming maternity leave which I did really appreciate. My case was then transferred to Joe O’Brien who contacted me to introduce himself and clearly explain the next steps. From the moment he took over the case progressed very quickly which was due to his proactive approach in chasing responses and keeping things moving. He was always easy to reach and was more than happy to answer any questions I had along the way.
Although my case took a few years to resolve this was due to its complexity rather than anything on the solicitors side. Throughout the entire process, both Alexandra and Joe did everything they could to move things forward and achieve the best possible outcome for my settlement.
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