I asked the customer service how long does the shipping take to China and he said 5-12 days. Then I put my order on March 23, and it has been in the transit to destination country status since March 31. Now it is May 9th!!! I contacted with the customer service two weeks ago to ask them where is my order, and they said they would let me know after the shipping company's investigation. It has been two weeks and I haven't heard anything back from them. And I couldn't get the refund. This online shopping experience is the worst ever. This is my first time shopping with Miscota and will be my last time as well.
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Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”