After reading reviews here, I was quite sceptical, but we didn't have any other choice, as the food our doggie needs can only be purchased through Miscota. I placed an order and after 2 weeks there were no updates, so I get in contact with Miscota and got a very quick response, explaining the reason for the delay because of one of the food bags. I decided to leave it and deliver the rest of the food. From that moment, the delivery took roughly a week, which was quite quick! I am still waiting for a refund for a cancelled item, but again got a very quick response from Miscota, sharing the refund code and time frame to receive refund. Overall experience was very good to me, if another food brand that I found in the UK still will not suit my boy, I will stick with ordering from Miscota from Spain. Delivery charge even tho quite high, but you need to acknowledge the weight of the parcel and customs after Brexit... so I suggest ordering in advance big quantities. Food arrived in a good state, not damaged.
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Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”
