I've purchased Royal canin cat food in November 2022. It was never delivered and probably lost. Since the purchase I have endless correspondences with customer support but no refund or solution. In February they've asked for a form for lost package which was sent on 21st of February. They've asked up to 30 days to investigate. After 30 days I've sent a reminder email and in return I was said that I have to fill in a form and send it to them. Feels like I'm stuck in a loop
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Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”
