I have been trying to return a dress. It was delivered on 10/9/24. I tried it on and need to return it. I do not like the fit. I followed all instructions and emailed MissOrd customer service on 10/9/24 to start return. Per their instructions you have 15 days to return item and MUST have an authorization from them that they claim takes up to 3 days. Without authorization they will not accept a return. Today is 10/16/24. It’s been 7 days and I still have no response from them. I sent another email on 10/15/24 requesting an authorization. On their website they claim easy returns. This is false. Their office is in Hong Kong and cannot be reached. I will never order from this store again. I learned my lesson. Only buy in the USA! If I hear from them I will give an update. ***UPDATE*** Finally received return authorization and address on 10/21/24. I went to USPS to ship dress to store. Shipping is paid by customer. Shipping cost is $74 USD. Looks like I am keeping a dress I will never use.
Claim your business profile now and gain access to all features and respond to customer reviews.
Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit.
💋Every unforgettable moment, just with Missord!!
See more