I have purchased Mivi A25 product last year FEB 16th. It was a fantastic product which worked to me will FED 10th than all of a sudden there was an issue with the product, I have tired contacting Customer care but there was no response, till 12th date i have tried them calling, as there was no response I though of dropping an mail assuming that the they will not respond as it's close to 1 year. I have received a ticket number after 2 days that is on 15th I have received an email with the trouble shooting steps. I have tired but went vain and replied back to them stating that still not working. To my surprise they have arranged a reverse pick up and the product got delivered at their location. After that resolved the issue and still it is working.
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