I have an account with them that is depreciating. I decided I was going to liquidated after eight years. I called customer service and told a story of my previous call to a wrong number. They took it as me being a scammer. I’m a very talkative person. I like to make people smile and try to have a little conversation with everybody. I gave them all my information, including my Social Security and it wasn’t enough to verify me. They wouldn’t explain to me why and then a customer representative called me a woman when I’m a man and I didn’t even get upset about it at the time. At the end of the conversation after talking to a supervisor, he told me that he was going to “black flag” me and write a message saying that he wasn’t going to let anybody conduct any business with me at all. But that is my money with my name on the account and they are holding it hostage now
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