Very inept customer service. They closed my account claiming discrimination. They didn’t want my business bcuz I accused one of their inept employees of being a DEI hire. I was cordial but firm with my claim bcuz this occurred after the employee lacked any sort of accountability after wasting an entire afternoon of two customers. After years with my own account, and years overseeing another of a sizable estat, I have witnessed massive poor customer service frequently with Merrill. I assure you they are a sorry outfit. My assurance comes after extensive experience with multiple trading platforms not to mention I am old so lots of experience generally.
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Merrill Lynch is one of the world's leading financial management and advisory
companies, providing financial advice and investment banking services.