I've made a total of 3 purchases during the last 9 months, and after every time, the quality and experience is unfortunately getting worse. 1) Price: The price has increased, about 1.5x since the first time I purchased. The price increase would still be VERY reasonable and worth it if only the completion time was the same, or around as previously, but instead its about 3x longer.2) Customer service: My first time purchase, they would give me updates every 24 hours, and reply a little more or less than an hour. 2nd time, an update every 48 hours, and third time 72 hours, 3-4 hour reply time.3) Completion time: The first boost and 2nd boost I bought were both extremely fast, completed in less than a week. However, this time (3rd) they told me it would take around 16 DAYS.... Keep in mind that the boosts I bought were almost exactly the same, 6000-8250 elo, and I have not previously bought the express option for any of my purhcases.4) Booster starting time: Although I bought the boost 3 days ago, they have contacted me and the booster now does have access to my account, but no work has been done. This makes me believe that the boosters are capable of completing orders much faster, but for some reason Mmonster (or the booster themselves) is intentionally delaying the service.5) Overall impression/review: If you want a reliable, trustworthy, no BS boosting site, Mmonster can still handle it, as nothing has ever happened to my account. However, as a previous customer, its just unfortunate to see the downgrades from my first purchase. One of the main reasons me (and a lot of people) bought from here was because of the speed and communication, but now two of those MAJOR factors have been downgraded. As a result, my business is now being taken to elsewhere.Edit: communication has gotten better, due to my timezone difference, I contacted them during their "break hours" but besides that, still good.
Claim your business profile now and gain access to all features and respond to customer reviews.
