My experience with the service was disappointing. Initially, my travel consultant was unprofessional and failed to communicate essential transport and pick-up details, which made us feel unsafe as female travelers. When we booked the tour, I specifically inquired about a boat tour, and the consultant assured me it was included. However, during the tour, the guide informed us otherwise. On the second-to-last day, the staff at the lodge contacted us to ask our pick-up time, which we hadn't received, and they were quite rude. Finally, on the last day, the driver was told to drop us off at night instead of at our hotel as we had arranged and paid for. Thankfully, the driver managed to get us to our hotel, essentially doing the consultant's job. I will never use this service again, and if you want to avoid disappointment, you should consider alternatives.
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MoAfrika Tours is Africa's leading safari and tours specialist with 100's of custom tours and safaris to choose from. View all our guided tours now. 20 Years of Experience. View all our reviews and prices. #Experience Africa with the name you can trust.
