I purchased an entertainment unit for my 55” TV. While it looks nice, there are serious manufacturing flaws that have damaged my flooring. When it first arrived, I noticed production-related defects, which already raised concerns about quality. On top of this, the centre support leg has been poorly designed. Because it bears weight unevenly, the unit is unstable and wobbles, even under normal use. This middle leg has caused irreparable denting to my cork flooring, while the four corner legs left no marks. The unit was assembled exactly according to the instructions. Even with the tv removed the issue remains.When I raised the issue with Mocka, they attempted to shift responsibility onto me and my TV. They did offer a goodwill refund, which I accepted, but this does not change the fact that the product is faulty and has ruined my flooring.This experience has been extremely disappointing. Buyers should be aware that Mocka units likely have multiple quality issues, including instability and cause potential floor damage and that support from the company may not fully acknowledge these defects and turn it back on you.I would not recommend Mocka and I caution anyone considering this purchase. It is cheap and badly designed.
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Mocka supplies a wide range of kids furniture, nursery and baby must-haves, and stylish products for the lounge, living room and home office. From cots to entertainment units you're sure to find something you love.
