moddershalloaks.com

2.8
2.8 Based on 20 reviews

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Marty Day
Atrocious Service

I don't know whether I kicked Santa in the shin in a past life, but I must be on the naughty list to be put through that absolute nightmare of a Santa visit. We arrived on time for our Santa's breakfast and shown to our table. So far so good. We sat at our table for over an hour before someone comes up to us, "What would you like for breakfast?" I'm asked. "I don't know, what's on offer?" I reply. "Oh don't you have a menu?!"She brings us a menu and says that she'll give us some time to review - frankly there were 4 things on the menu, it didn't require long. 20 minutes later she returns and takes our order. Another hour passes without so much as a crumb appearing. Eventually the food arrives, my son is given the incorrect food, but at this point we are all ravenous so we just eat. Clearly everything had been under a heat lamp, but beggars can't be choosers. We then site for, you guessed it, yet another hour of waiting to be let in to see Santa - we are the last people in the restaurant, music is turned off and tables are being dissembled around us. Really comfortable. Santas had a long day, he cannot remember my daughter's name for the life of him, but that's a part of the charm I guess. Lastly it comes to the presents. They have run out of presents for older children and they have to have younger presents, two books that they are clearly both far too old for. But at this point I just wanted to leave all of this behind and forget about it all.

1
Date of experience: Dec 14, 2025

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