Booked an all day spa day with two treatments each and two course lunch for myself and my mother in law following a very tough 12months!Around two weeks prior to our visit I was contacted by the spa to inform me that some work would be going on externally during our planned visit and we were given the option to move our date or keep the existing booking with some added extras as a gesture of good will, which consisted of: a free treatment each and upgrade to a three course lunch with drink, PLUS a discount on a return visit with a free treatment each on that visit too!!We decided to keep our existing booking due to work schedules and hoped the external work wouldn’t be too disruptive to our day.Boy are we glad we kept the existing booking!!! The external work caused no disruption at all…. Even when sitting outside the noise levels were minimal!! Upon arrival we were greeted by very helpful receptionists who explained everything to us and brought us our welcome drink whilst we filled out our forms (elderflower spritz was delicious) we were then given a quick tour and we headed to the changing room to get ready for our first treatment.We had three treatments each spread throughout the day and we had three different staff members for each of our treatments (I didn’t take note of names unfortunately) all of the treatments were INCREDIBLE and the staff were wonderful!! Each treatment left us feeling TOTALLY blissful!!After our first treatment we headed to the indoor spa area and took full advantage of the steam room, experience shower, jacuzzi pool and heated loungers before heading to the restaurant to get lunch, which was absolutely delicious!! We were stuffed by the time we finished! The vibe in the restaurant was totally chilled and we didn’t feel at all rushed, the view of the pond was so tranquil and all dishes came out promptly and well prepared! The waiting staff were very good at checking in on us, clearing our plates and bringing drinks.Following lunch we waddled over to the outside spa area, at that time there was absolutely no ground works going on (I’m assuming the workmen were on their lunch breaks) the sauna was great and the outside jacuzzi pool was a perfect temperature! There was an abundance of sun loungers available and thankfully the weather was beautiful so we were able to enjoy a little sunshine in these glorious surroundings also!Following our second treatment we headed to the sleep room which was like stepping into a cuddle!! The room was dimly lit with a central fire roaring surrounded by an abundance of cozy options to settle into, we chose the egg chairs and happily dozed there until it was time for our final treatments.We finished the day by stepping back into the steam room and experience shower followed by a little sunbathing (by this time work had resumed but the noise was minimal and barley noticeable over the ambient music playing).It really was a perfect and relaxing day and we are both looking forward to returning again soon!!Staff, facilities, food and treatments were all fantastic…. No it isn’t cheap BUT you get what you pay for!! Also worth a mention is the showers…. They are fantastic!! Great water pressure, perfect temperature and the soaps and shampoos etc that are provided smell DEVINE!! So much so I bought the entire set!! 😂😂The only con of the day was the lockers in the changing room. A few of them don’t actually work and mine ended up locking me out at the end of the day!! I had to get a member of staff to override it so I could get my belongings out! 🙈😂 but apart from that the entire day went without a hitch.
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