Booked a Spa Day with 2 treatments and from arrival was nothing but a massive dissappointment:
1. Arrival was very robotic grouped with others to sit and wait for a 'tour' whilst listening to cafe staff chattering and hot tub guests noisy in an over crowded pool.
2. Tour was literally an arm point in various directions.
3. Changing rooms small, stuffy and toilets dirty. Lockers impossible to get one to work and so small having to reach over other guests. Showers were a dribble impossible to wash properly.
4. Through to the 'Spa'.... A tiny pool in a dark room, slippy floors, dirty tiles and loungers so close i was swimming into guest feet really disgusting. The hot tub in this room was full with about 8 loud people and the foot Spa is 2 raised sinks that you sit either side of! Really not personal especially for lone guests. Steam room so small it held up and close about 4 people and I didn't even look in the steam room as people loud. Basically that's it for the 'Spa'
5. Sleep room should of been snore room and there were no beds available so had to sit in a wicker nest on a tiny cushion whilst another guest snored behind me.
6. 4 attempt to try the outdoor hot tub but it was rammed with people taking root from arrival and having endless drinks brought to them
7. Restaurant I walked out as my basic salad order never arrived so gave up. No drinks offered and sat in the middle of the room feeling uncomfortable.
8. Treatments I felt like I was being slapped with oil in a rushed massage. Facial felt like I was being scrubbed and slapped.
I could go on but honestly would of left after 1 hour had I not got treatments booked. Worst Spa visit I have ever had.
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