moderno.dk

3.5
3.5 Based on 120 reviews

Moderno- hos os er du hjemme...

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gogo59132
Not quite on top of things

I ordered quite a few items - all of them showed fast delivery except for the corner shelves. I was informed that everything will be shipped by the later time instead of the fast shipping because of the corner shelves. This was fine with me, however, when the items arrived, the corner shelves were missing. So I wait extra time to receive everything at the same time yet the item that created the delay is missing. I contacted Modern and after a few days I learned that the corner shelves were discontinued (they are still appearing on the website). Since I had placed the order prior to the item being discontinued I was hoping that my order would still be honored but that was not the case. The customer service representatives I talked to were all very nice but they didn't know that the corner shelves have been discontinued so it took a few days for them to get back to me and let me know what was going on. The quality of the furniture items is decent for the price.

3
Date of experience: Oct 12, 2023

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