moduleo.com

3.4
3.4 Based on 130 reviews

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customer
Have to say I’m gutted and so…

Have to say I’m gutted and so disappointed I chose to put this down,We selected flooring based on the full size sample boards in store and were really happy with our choice ,We selected the new stair nosings to match to complement the flooring,We waited 6 weeks ,On day on installation everything was fine and I let fitters do their thing ,When I came home from work the first thing is seen… I can only say looks like manufacturing flaws all over the place ,my heart just sank ,Few friends all commented on what’s wrong with your floor not what you want to hear when it’s only been down for 1 day,I contacted the store they are saying it’s the distress look of the floor ,I’m saying it’s not showing any of that on the sample sales rack and no mention of it ,I’m gutted I hate the planks that stand out like a sore thumb it kills the whole look of the floor not what,I have spent thousands to lay this down and I feel so bad I just want to rip it all up it genuinely looks terrible,I would love for a rep to come out and see how bad this actually looks,As I said it does not resemble the flooring I seen In store ,So what’s next well I’m hoping moduleo will reach out and look at my flooring Got to laugh at response nothing about the problem at the terrible flooring :(

1
Date of experience: Jan 09, 2026

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