I moved into an apartment 6 years ago and completely renovated it and decided to have the Moduleo 'Comfort Clic' flooring installed professionally throughout. One of the reasons I bought the flooring was because it supposedly came with a 15 year warranty.After 5 years of use I noticed that in my lounge which I use as my home office the flooring around my desk was beginning to bow and the joints had broken. I contacted the installer who in turn contacted Moduleo. After several phone calls and emails the response came back that concluded with the following statements ...... " the problem is one indicative of local conditions. This is possibly exacerbated by the continued use of a castor chair on a concentrated area, which would be considered a higher wear condition than normal domestic usage. We feel this could be greatly enhanced by the use of a castor chair mat, which would now also help with the wheels of the chair catching on any joints."The whole point of having a laminate floor is to avoid the need for carpets or mats and to a prospective customer their product looked ideal but from my experience it was not and the warranty appears to be worthless as I now have to replace the darn stuff.The manufacturer should make it abundantly clear of the limitations in respect of furniture with castors so that potential buyers are informed BEFORE they buy.
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