I ordered suture material on January 14, 2026, and as of today, January 22, the order still hasn't been dispatched. My attempts to reach customer support have been futile, with repeated calls going unanswered. Even my email for an update received only an apology without any details on when the order will be shipped. In the medical field, timely delivery of supplies is crucial, and this level of unprofessionalism is unacceptable. I strongly recommend avoiding this platform for a more reliable experience.
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