Bought a ‘Poppy with dog’ bracelet which took about two weeks to arrive (no problem with that) but I didn’t expect it to come from China. They state free Royal Mail delivery but that’s basically from an address in Cannock. The packaging was just a plastic resealable bag inside a plastic envelope so no real protection.The item looks cheap and is not the same as the photos. The chain should have two hearts incorporated, one each side of the main charm. These were absent. I had to fill in a return/refund form(rubbish) with pictures which they rejected on the grounds that sale items are non refundable ( try finding that on their website) and the item was as shown which it clearly isn’t. This company is a scam as there is no London shop, they operate from Holland and sell from China. The adverts are exaggerated and full of lies.This item in now heavily discounted in the Black Friday sales but the so called original price has gone up by £10:00 and there is always only two left.Avoid like the plague.
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