My partner bought me a "Necklace with dog pendant" from Molly & Moon which detailed it as being "Unique design symbolising the love for your dog, Made of durable stainless steel with silver and gold finish, A meaningful gift for every dog lover". Being described as durable is so hysterical that I would cry laughing if I wasn't crying with grief over the recent loss of my dog. I wore this for a week and the 'gold dog' has gone black already. Despite complaining and requesting a refund, they have totally dismissed me. UK law requires an item to be "of satisfactory quality, fit for purpose and last a reasonable length of time" which is a LOT longer than a week. This company is outrageously bad - do not touch them with a barge pole. I can't find one good review about them. Pity my partner didn't look at the reviews before he wasted £24.95. I have reported them to Gov.UK, Trading Standards, Martin Lewis, the Financial Ombudsman, the Advertising Standards Authority, Which, the Ombudsman Association, Consumer Centre UK, Citizens Advice and Facebook - and that's just for starters! STEER WELL CLEAR
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