Been a molten brown fan for as long as I can remember buying hundreds of £’s worth regularly.Ordered 5 bottles for Xmas presents that came very quickly (next day!) but unfortunately put in a box too big for x5 products. Due to this they were rolling round and one bottle had leaked - I reported to molten brown so they had feedback on their packaging. Instead of taking my comment on board I was asked for photographic evidence of the incident - as it’s not something you expect I can’t say it immediately came to mind when I was covered in shower gel to whip out my camera and take pictures - very poor customer service and actually makes me angry I respected this brand so much Won’t be replacing the bottle as will now try other companies and see if I can find another I like as much
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Molton Brown USA. Shop online or find your nearest stores. Discover luxury gifts, beauty products and skin care. Made in England from natural ingredients.
