monaxa.com

This comment is related to the same case mentioned in the previous review regarding Monaxa and accou

This comment is related to the same case mentioned in the previous review regarding Monaxa and account 392662.

Thank you for your response, but your explanation raises several serious concerns.

First, the trades were executed normally on your platform MetaTrader 5, using the leverage and trading conditions that your company openly provides to clients. At no point did the system block, reject, or warn that these trades violated any rules.

Second, holding positions through market close is a normal and widely used trading practice in the forex and commodities markets. If such activity is considered “prohibited,” the broker should technically prevent those trades from being opened near market close instead of allowing them to execute and later cancelling profits after the fact.

Third, your argument about “asymmetric risk” is not convincing. Every trader also takes risk when holding positions over the weekend because price gaps can move against the trader just as easily as in their favor. The risk is mutual, not one-sided.

Fourth, your Terms & Conditions state that gap trading may be restricted if it is clearly intended to exploit price gaps. However, you have not provided any specific evidence that my trades were part of a systematic strategy designed to exploit gaps. You only stated that the market reopened with a gap in Gold.

The reality is simple:The trades were allowed by your platform, executed normally, and only after a large profit was generated were they classified as a violation.

This raises a fundamental question about fairness. If a trade is considered unacceptable, it should be prevented before execution, not retroactively invalidated after it becomes profitable.

I remain open to a fair and transparent resolution. Otherwise, I will continue documenting this case and sharing the full evidence publicly so other traders can understand exactly what happened.

Date of experience: Mar 09, 2026