I am a first year novice club treasurer who really had no idea what he had gotten himself into. As a senior, I had much to learn without much in the way of help from the past club treasurer. My son helped research online for the best fit for me relative to a simple, easy to understand accounting software product. He landed on Money Minder and boy am I glad he did! He felt that, of all the options he researched, Money Minder seem to have the best customer support. I have found that to be absolutely spot on and most beneficial. They are extremely fast to respond to live chat cry's for help. They expertly diagnose the problem you contact them about and the most appreciated part is how friendly, patient and understanding they are. They stay with you until the problem is solved and never seem to be put off by questions asked. I also really like how the use a coaching technique that enables the customer to join in the solution, thus gaining confidence in their abilities. In addition, one can request a transcript to be sent of the chat. This can then be printed for future reference. Whoa, that is super helpful, trust me! : ) I started with Money Minder in January of 2023 and have been 100% satisfied! I can highly endorse and recommend this company to anyone who has taken on the challenge of becoming a novice treasurer! Try 'em...You'll be glad you did!
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