The shop is brilliant, good location, very accessible and friendly helpful staff.They had everything I needed but they asked for my contact details before payment. I declined but they said that I couldn’t pay without giving my full name, email, home address and postcode. Apparently something was wrong with the tills and customers needed to open an account in order to pay for purchases. I said I didn’t want an account and asked that they confirm if they would delete my details and they said it was not up to them. I declined to share my details and one of the staff helped by using their own personal details to process my payment. Thank you!I refer to the below:🔒 General Legal Boundaries • Businesses can ask only for what’s necessary to process the payment and comply with regulations (e.g., anti-fraud or anti-money laundering laws). • They cannot legally demand extra personal details (like full ID, date of birth, or home address) unless it’s legally required (e.g., for very high-value transactions or age-restricted goods
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At Monkhouse, we believe every child deserves the chance to shine.
As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI.
We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.See more
