I initially purchased the medium luggage after noticing my daughter's carry-on pro and felt I had to have it. It truly exceeded my expectations. I also got the luggage protector, and the level of protection was clear after our first trip. My husband found my soft-sided carry-on inconvenient, so upon returning, I decided to order the carry-on pro. The front opening will be perfect for easy access and keeping our passports secure. I haven't tried the compression cubes yet, but they seem to be of high quality. Additionally, I returned a gift item that didn't work out, and the response from the support team was excellent and prompt.
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