I was very excited to order the infant floor bed from this company. I placed my order and got notification that the bed had shipped. After waiting a month in a half, I reached out to Montoddler through email to get update and see why my package had not delivered. I did not receive a response. I then used their instant message system and messaged them on social media with still no response. Frustrated, I left a review here and left comments on social media explaining my situation and FINALLY they respond and let me know they will refund me and follow up with FedEx to ensure I still receive the bed as an apology for totally dropping the ball on my order. They then asked me to delete my review and comments. I did and asked that they remain in contact regarding my order. I received the refund however they have again gone silent and are not responding to me and I still have not received the bed or any follow up. I give up since I did receive a refund but the waste of time and effort is frustrating. I ended up going with another company.
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Montoddler is dedicated to crafting eco-conscious, Montessori-inspired furniture for young minds. Our sustainably sourced, chemical-free creations provide safe and nurturing environments for children to learn, explore, and grow. From wooden playsets to educational tables, every piece is designed to stimulate curiosity and independence. Join us in shaping a greener, more thoughtful future for the next generation with Montoddler.See more
