I ordered a watch with a 20-day delivery notice. After 20 days I was told they had the invoice and would ship very soon. But then there was a 2-3 week delay because I suppose their contact fell through. This time went by and then I was told of a 2-3 week delay twice more before I asked for a refund for non-delivery. The refund was eventually provided at the end of their 2-week refund policy but only after I felt it necessary to initiate a credit card chargeback because there was no movement to cancel the order on their end for a long time. Overall the lack of communication and multiple delays with both the order and refund process was far too stressful for a large online purchase, and I cannot recommend this company.
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MONTREDO ist Deutschlands führender Online-Shop für neue Luxusuhren. Finden Sie Ihre passende Wunschuhr bei MONTREDO, der ersten Adresse für Uhrenliebhaber.
