I ordered a Hanhart Preventor watch from Montredo and unfortunately my experience has been extremely disappointing.I waited almost six months for the watch. During that time I was repeatedly given different explanations and promises about the delivery date. In the end, the watch was never delivered and the company never took real responsibility for the situation.After cancelling the order, I have now been waiting more than 15 days for the refund, and I am still receiving vague responses and excuses instead of a confirmation that the money has been returned.I also tried to contact them by phone. When someone finally answered, the person simply hung up during the conversation, which was quite shocking for a company presenting itself as a premium watch retailer.Because of this situation, I have now initiated a chargeback procedure through my bank.Based on my experience, I strongly recommend avoiding this store at all costs.EDIT: I eventually got my refund after 3 weeks.
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MONTREDO ist Deutschlands führender Online-Shop für neue Luxusuhren. Finden Sie Ihre passende Wunschuhr bei MONTREDO, der ersten Adresse für Uhrenliebhaber.
