I received a “Letter Before Claim” from Moorside Legal Services seeking £170 for an alleged parking debt linked to a residential permit situation.I was an authorised resident and had a valid resident permit. The permit was inside the vehicle and the permit number was visible; it had simply slipped. Despite raising a formal written dispute and requesting proper engagement and evidence, the matter was escalated to debt recovery and then legal threats.This approach feels disproportionate and creates unnecessary stress for residents who are already authorised to park. If you are acting on instructions from a parking operator, you should ensure disputes are properly reviewed and that clear evidence and reasoning are provided before issuing “Letter Before Claim” correspondence.I am requesting that this file is reviewed properly, that the dispute is addressed in writing, and that no further action is taken while the matter remains formally disputed.
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