Morenzio's delivery took a month to arrive and arrived without one pair of shoes that I ordered. They then claimed I was lying despite the pictures I provided. Additionally, one of the other pairs of shoes I ordered had been constructed in what seemed to be in an incorrect way because the shoes were so thin my feet could not fit in them despite my feet not being wide. Their customer support was unbelievably unhelpful and offered only a refund for the shoes that did not arrive, not the shoes that were basically broken.(Update since Morenzio responded below). On the Morenzio website they have this guarantee under every shoe: "We want you to feel completely confident in your purchase — and in yourself.That’s why every order is backed by our 30-Day Money Back Guarantee.Not quite right? Changed your mind? No worries. You can return your shoes for any reason within 30 days, as long as they’re in original condition.Need help or unsure about something? Just drop us a message at (insert support email) - we’re always happy to assist."Even though they have that 30 day money back guarantee, their support email has gone dark and they have completely stopped responding.About the most cut and dry scam operation I've ever seen!
Claim your business profile now and gain access to all features and respond to customer reviews.
